Have a question about your order, tracking, or installation? We are here to help.
Track Your Order
If you already received a dispatch confirmation email, you can track your package directly through our international tracking portals:
- Track via 17TRACK
- Track via Cainiao Global
Note: Please allow 2 to 5 business days for tracking events to update after shipment, as carrier scans can experience transit delays.
Quick Answers
Before reaching out, your question may already have an instant solution. Please review our Frequently Asked Questions for details on shipping timelines, device setup, and troubleshooting.
Send Us a Message
If you still need assistance, our support team is available Monday through Friday.
- Email: [email protected]
- Response Time: Within 1 business day